What is your Priority Club status?
Platinum Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes, very impressed by the quality of service.
Which room did you book and which upgrade did you receive?
Booked best advance rate with breakfast, and received an Executive Suite with Eduardo VII view
How are the rooms?
Around 55sqm. More a large room than a suite
Seating area with desk and sofas.
Comfortable bed.
Nice marble bathroom with double sink, bathtub, separate multi-jet shower. Very nice Castelbel amenities (love the smell).
Dressing area.
Flatscreen television with large selection of international channels.
No iPhone dock. Sony mini-chain
Delta expresso machine, kettle
Elegant classic design
Very quiet.
View over the park
Impressive minibar with massive selection of wine, porto wine, champagne, liquors (but strangely no Diet Coke)
Bottle of Porto wine as welcome gift.
Video of the Executive Suite
How is the exec. lounge?
The lounge, which is quite large, is located on the ground floor, next to the reception.
No view but pleasant atmosphere
Great staff
Cold and warm evening canapés and alcohol selection in the evening
Very good breakfast with à la carte choice
Open until 11pm
What was good and what was bad?
Good
- Central location, 15 minutes walk to the Bairro Alto historical district. Metro station is at 5 minutes walk to the hotel
- Great attentive and smiling staff
- Very good club lounge (evening salads and soups would be welcomed still)
Bad
- Wifi can be slow
- Some issues with housekeeping (stain on the inside of the blanket, housekeeping getting into the room - to bring mouthwash which was not asked - without knocking at the door, housework done with a lot of noise in the room next door).
Value for $ or Priority Club Points? Would you return?
Absolutely. A very nice experience, and very happy to see IC back to Lisbon!