Originally Posted by
jiaotze
Another data point: On 138 on 11/16 I was No. 2 on the upgrade list, which the check-in agent said was in the dozens, and no one cleared into J on the flight as it was totally sold-out. The flight was also plagued by an entertainment system that was broken the entire time.
Likewise - upgrade didn't clear. Just sent AA an email about the failed IFE. Hope they get that fixed ASAP.