FlyerTalk Forums - View Single Post - Upgrade still waitlisted even though R (now PZ) class is available {Archive}
Old Nov 14, 2014, 2:19 pm
  #727  
dmodemd
 
Join Date: Dec 2005
Location: Kirkland, WA
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Originally Posted by channa
there's some sort of bug or other issue stalling it on one record (which is an issue with EUA/CPU as well).
I thought they had cleared that up but I have had a couple instances lately where when I cleared my ticket got into a state that required a reissue before I could select my seat or check-in. As far as the system was concerned though, I had cleared successfully.

Agree, there could be some hangup in the clearing process that makes it unable to continue. Would hope it would send error to support and it can be manually cleared but again that may be part of the needed fix.
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