Originally Posted by
BearX220
We also have reports now of people redeeming mileage awards in F, then finding themselves downgraded to Y at the gate because UA resold the F seat to another customer, this time for money.
Wow, that is a new one to me - is it more than one example case? If so, this could be grounds for an organized action, it's fraudulent behavior.
What if I went to a car dealer, bought a new Cadillac, and at delivery time was handed the keys to a Chevrolet because the Cadillac was basically sold twice - and then the dealer told me either take the Chevy or take a hike, but either way I need to pay a re-stocking fee if I don't want the Chevrolet?
Is this a technical glitch or is UA out of its mind?