FlyerTalk Forums - View Single Post - Steps to EVA upgrade w/ UnitedMiles
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Old Nov 10, 2014 | 6:28 pm
  #71  
dkerr
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Originally Posted by PaclantFlyer
I just went through this in September:
http://www.flyertalk.com/forum/other...al-laurel.html

I found that ANA *A Award Availability was not equivalent to upgrade availability. You have to call in and request Z inventory for a B/Y upgrade.
I'm actually very pleased to have this confirmed. I think it is good for airlines to manage award tickets separate from award upgrades. It just make sense and if I were an airline I would rather have the paid economy ticket plus miles for an upgrade than to give away the seat completely free.

DAK.
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