Originally Posted by
neuromancer
Small airports in Chile and Argentina should be bookable with BA or AA miles, it's a software bug that doesn't allow to do it online. You may have success on the phone, but this depends on the abilities of the agent (and award availability, which may be none for partners and open for LAN's own members)
Thank you for that .
Can you tell me if there are any suggestions to give to agents so they can manipulate the system to see the seats?
As an example, I have found that suggesting to Qantas agents to search for certain non popular sectors as part of a return booking helps actually find a seat one way.
Similarly , agents sometimes search for award seats using their own airlines codeshare on anothers metal. Not always applicable .This applies to Qantas eg the SYD-SCL-SYD sectors for awards on LAN are searched for under the QF codeshare whereas those AKL_SCL-AKL are found under the LAN flight numbers.
I would love to hear of any options you know of to get agents to see award seats to smaller cities and towns on LAN and TAM .