Originally Posted by
bastiaan
Dear Erin,
I am reading very often now about something that annoyed me as well: being denied participation in the jumpstart promotion.
The answer we all get back from the Diamond Desk is a true insult. I my case receiving 3000 points is the equivalent of spending a mere 150USD. Stands in no comparison to the benefit of participating in the jumpstart promotion.#
Really a "not-so-smart" move by Hilton, creating such inequality. And making it worse by giving range of points to complaining elite from 2500-5000 points.
Bastiaan
Hi
Bastiaan,
I understand your frustrations, and I will be discussing this with my team during our next call. Unfortunately, we are unable to add participants at this time.
Please reach out via PM with any further questions!
Thanks,
Erin