FlyerTalk Forums - View Single Post - FAQ: St Regis Butler Service : what do they do? how much do you tip?
Old Oct 24, 2014 | 7:08 pm
  #99  
m0hamed
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Originally Posted by mrlonghorn
So I can tell that you get coffee and tea. Maybe clothes packed/unpacked and even pressed. But if you are going to a StR where there is pretty much nothing around (Bora Bora) what else can they do? Arrange for scuba/snorkeling? Bring the gear? Get you a golf cart or bike?

I'm not used to someone waiting on me and really don't think this is a huge benefit personally, but am I missing something? I'm not trying to be snarky or disrespectful, but can you ask them to hop over to the market and pick up some Hinano so you don't pay $15 each at the resort? That would be handy and I would certainly compensate them for their time.

I guess I'm just trying to determine if I will even use a butler or not.
Think of them as concierge and room service combined. They will do things you request, but clearly if you ask for beer they are going to get it from room service, not an external store.

Also, they may delegate duties outside the hotel to the concierge or other staff.

My assessment is they tend to look after a certain floor.

In Princeville our Butler was assigned to all of the top tier suites, i.e. only the top 3.
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