Oct 28, 2014, 3:33 pm
Last edit by: DC777Fan
Commonly asked questions about St. Regis "Butlers:"
1. What requests can they fulfill?
Generally, butlers can unpack/pack your suitcases, press a few pieces of laundry at no charge, act as a single POC for your requests to many different hotel departments, and other hotel-related services.
2. Should I tip my butler? How much?
The prevailing thought process in the thread suggests butlers should at least be tipped for "above and beyond" type service, and potentially more at your discretion and accounting for local tipping customs.
Other St. Regis Butler Information:
-If your room rate includes "Butler Service," coffee and tea (usually comes with small bites) will be delivered to your room at no charge upon request. Not all rooms at all hotels come with Butler Service.
1. What requests can they fulfill?
Generally, butlers can unpack/pack your suitcases, press a few pieces of laundry at no charge, act as a single POC for your requests to many different hotel departments, and other hotel-related services.
2. Should I tip my butler? How much?
The prevailing thought process in the thread suggests butlers should at least be tipped for "above and beyond" type service, and potentially more at your discretion and accounting for local tipping customs.
Other St. Regis Butler Information:
-If your room rate includes "Butler Service," coffee and tea (usually comes with small bites) will be delivered to your room at no charge upon request. Not all rooms at all hotels come with Butler Service.
FAQ: St Regis Butler Service : what do they do? how much do you tip?
May 13, 2016, 1:38 am
#166
Join Date: Aug 2009
Location: SYD
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May 13, 2016, 4:58 am
#167
Join Date: Sep 2012
Posts: 1,748
Let him/her make another entry into his/her memoirs under "strange/superfluous things guests have asked me to bring"; he/she should still have fulfilled the request.
May 13, 2016, 10:58 am
#168
Senior Moderator and Moderator: American AAdvantage & TravelBuzz
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Jun 20, 2016, 8:15 pm
#169
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Jun 21, 2016, 1:50 pm
#170
Join Date: Mar 2009
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I find the butler service to basically be a one stop shop for all other things I usually request with variance: plug adapters, shoe shine, extra towels/pillows, some pressing/laundry.
I have never used the unpacking or packing service as many times i am not there more than a couple days and keep everything in my suitcase except for items that need pressing or formal clothes that should be hung.
I do believe in tipping a modest amount depending on where.
I have never used the unpacking or packing service as many times i am not there more than a couple days and keep everything in my suitcase except for items that need pressing or formal clothes that should be hung.
I do believe in tipping a modest amount depending on where.
Aug 23, 2017, 7:05 pm
#171
Join Date: Jun 2010
Location: Florida
Programs: United 1K, Marriott Ambassador, Hilton Gold
Posts: 673
Hi all - I've started staying at more St. Regis properties lately and had a question around tipping - does anyone know if it's possible to leave it on your room tab when you checkout? I've never asked as I would feel kind of awkward if they say no (and I hadn't left cash in the room) but I am constantly finding it a pain because I carry very little/no cash and am used to being able to do everything cashless, so I am usually stuck running to an ATM last minute, and one trip I ran out of time and felt like a you-know-what for not leaving anything - just a crazy morning and the last thing on my mind was going to an ATM to get cash.
Any insight? One of these trips I may ask if no one knows the answer but hoping someone has thought of this before
Any insight? One of these trips I may ask if no one knows the answer but hoping someone has thought of this before
Aug 24, 2017, 1:15 pm
#172
Join Date: Jul 2008
Location: Exactly where I want to be
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Hi all - I've started staying at more St. Regis properties lately and had a question around tipping - does anyone know if it's possible to leave it on your room tab when you checkout? I've never asked as I would feel kind of awkward if they say no (and I hadn't left cash in the room) but I am constantly finding it a pain because I carry very little/no cash and am used to being able to do everything cashless, so I am usually stuck running to an ATM last minute, and one trip I ran out of time and felt like a you-know-what for not leaving anything - just a crazy morning and the last thing on my mind was going to an ATM to get cash.
Any insight? One of these trips I may ask if no one knows the answer but hoping someone has thought of this before
Any insight? One of these trips I may ask if no one knows the answer but hoping someone has thought of this before
The Butler model is different among the StRs. Some have Butlers by floor or building. Some only offer the Butlers to guests in suites. Some assign a Butler by guest. Some only have 2 Butlers per shift to handle all the suites. That makes tipping a little difficult if you want to leave one on your bill. Figure out which your StR has before you do that end-of stay tip - someone may be left out or someone who never worked for you will get a cut of the group tip.
Aug 24, 2017, 10:15 pm
#173
Join Date: Jun 2010
Location: Florida
Programs: United 1K, Marriott Ambassador, Hilton Gold
Posts: 673
You may have a gratuity added to your bill.
The Butler model is different among the StRs. Some have Butlers by floor or building. Some only offer the Butlers to guests in suites. Some assign a Butler by guest. Some only have 2 Butlers per shift to handle all the suites. That makes tipping a little difficult if you want to leave one on your bill. Figure out which your StR has before you do that end-of stay tip - someone may be left out or someone who never worked for you will get a cut of the group tip.
The Butler model is different among the StRs. Some have Butlers by floor or building. Some only offer the Butlers to guests in suites. Some assign a Butler by guest. Some only have 2 Butlers per shift to handle all the suites. That makes tipping a little difficult if you want to leave one on your bill. Figure out which your StR has before you do that end-of stay tip - someone may be left out or someone who never worked for you will get a cut of the group tip.
Feb 15, 2019, 6:19 am
#174
Join Date: Oct 2017
Location: France
Programs: too many
Posts: 686
Sorry for resurrecting this old thread, but it's the perfect one to place my question.
OH and I will be doing a 4-day kids-free R&R in Mallorca, and splurged on a one-night stay at the St regis there.
Since it's our first tine in a St Regis, what should we expect?
I've read the thread and Butler services description link ( Butler Service in Hotel | St. Regis Hotels & Resorts ) but I'm wondering about a few things.
1. What would typically be considered a chargeable service at this property? Other hotels I've stayed in would charge for a dental kit for instance, some wouldn't. Focusing on in-room amenities here. Never using minibar but wondering about other services/amenities available
2. We're not the type of people to splurge on things (last time whas at the Gran Melia Rome when I proposed more than half a decade ago), any ideas on making this a special trip? Is there a dedicated e-mail address for butlers at each property?
Thanks for your help!
OH and I will be doing a 4-day kids-free R&R in Mallorca, and splurged on a one-night stay at the St regis there.
Since it's our first tine in a St Regis, what should we expect?
I've read the thread and Butler services description link ( Butler Service in Hotel | St. Regis Hotels & Resorts ) but I'm wondering about a few things.
1. What would typically be considered a chargeable service at this property? Other hotels I've stayed in would charge for a dental kit for instance, some wouldn't. Focusing on in-room amenities here. Never using minibar but wondering about other services/amenities available
2. We're not the type of people to splurge on things (last time whas at the Gran Melia Rome when I proposed more than half a decade ago), any ideas on making this a special trip? Is there a dedicated e-mail address for butlers at each property?
Thanks for your help!
Feb 15, 2019, 7:24 am
#175
Join Date: Nov 2013
Location: USA
Programs: Biggly ones everywhere
Posts: 108
Mallorca is Spain
No one expects a tip for their job in Spain.
Use, don't abuse the Butler.
And tipping needs to go the way of the Dinosaur. Troll me all you want, but I've gone basically cashless.
Use, don't abuse the Butler.
And tipping needs to go the way of the Dinosaur. Troll me all you want, but I've gone basically cashless.
Feb 21, 2019, 3:25 am
#176
Join Date: Oct 2017
Location: France
Programs: too many
Posts: 686
Thanks for the info redanman!