Originally Posted by
WineCountryUA
Call EI and ask for the confirmation code. Calling UA might work but best going to the flight operator.
Originally Posted by
callum9999
EI isn't the flight operator as such - they just provide the planes and crew. It's a Virgin flight and I'd be surprised if the public facing portion of Aer Lingus can do anything whatsoever with bookings etc.
Thanks for the responses. I'll call them and see what happens.