Originally Posted by
bridgeair
This is interesting. One problem I have found with the matrix.ita tool is that some itineraries it comes up with are not bookable in reality. At least, I have found this with Chinese airlines.
Maybe. It all depends on the data the airlines provide, and this data is being cached, so it is not necessarily up to date.
Or maybe you are not using the right sales channel. Or the right location of ticket issue. Or the right currency.
Or you need a really good travel agent. I have booked several tickets that no travel website would be able to provide (and definitely not the airline's own booking engines). And only certain travel agents after very detailed instructions were able to do it. The ITA Matrix can be ingenius - or wrong. Most of the time it is simply doing a good job. :-)