FlyerTalk Forums - View Single Post - Platinum service line

Oct 13, 2014, 10:07 pm

#2

Chinatrvl

Join Date: Oct 2007

Location: Shanghai and Bavaria

Programs: Spire RA, 1865 Voyager, Bonvoy Titanium, FB LP, LH SEN.

Posts: 3,104

The German service is outstanding.

- Never on hold
- Very friendly agents
- Competent agents
- Pragmatic, forthcoming solutions
- Survey (email) after every call

In my opinion, a very welcome, very beneficial service.

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