Originally Posted by wellfly

Dear Jess.

I have complained this issue couple months ago.And you told me that's Slovenia's decision and you cannot overrule it and then asked me to escalate this issue to ECRCS. But I really don't want to waste my time.

Sixt seems outrageous to overcharge their customers.

I posted this issue on TripAdvisor, a deep throat explained how Sixt screwed their customers~

http://www.tripadvisor.com/ShowTopic...la_Region.html

Indeed,it was true my car was found some damage and I should not avoid it.
However,compared my experience @MAD Avis , a terrible damage and scratch(Avis @MAD only charged me $42.35 Euro) vs. a slight damage(Sixt charged me huge $281 Euro)
It goes wither saying,Sixt is a monster indeed.

This time I almost ran out the fuel tank when I returned my car at MAD AVIS,they only charged me $57.39 Euro,However,if I didn't filled up the fuel tank when I return this car , Your people(Sixt) @LJU told me at least $100 Euro for a double punishment. When I picked up the car @LJU,I found it's not a full tank ,Sixt even lied to me it's a broken fuel meter issue~ What a big lie! After showing some pictures,they finally admitted it's not full , I expected they will compensate me at least $100 Euro as they charge their customer for a un-full tank when then they return it. However , they just only spare me a administration fee of $50 euro. If you have reasons to double charge your customer at least $100 for a un-full tank,you should follow the same rule to compensate your customer when you(Sixt) didn't provide a full tank car to your customer. Right?

Sixt seemed to screw people a lot from this forum.
Your people @LJU sneakily put a PAP(PAX) on my contract even I specifically told him no more any extra insurance and just follow original voucher.......It made me extremely angry.

After around 10 rental car experiences in Europe,Sixt @LJU was the worst one of all, I would never use Sixt again for sure.

I know you always do your job well here, however , if you don't have any jurisdiction to overrule any decision made by your terrible branch,I think you just keep Sixt bad reputation and rotten.

I figured it's Louise who contacted me last time. Thanks a lot for your effort anyway.

Originally Posted by wellfly

Sixt seemed incredibly outrageous for overcharging their customers.

Couples months ago,I rented a car @LJU and my car was found some damage on the bumper,Sixt charged me huge 220 Euro~

Even worse,they still charged an administration fee of 50*22%tax = 61 Euro

So totally,I was charged 220+61=281 Euro for a very small damage which I didn't even know what happened there.

This time we visited Spain and rented a car @MAD AVIS,my car was sabotaged probably due to parking in the private parking field,there was a larger pit than last time found on the bumper , even worse , there is huge scratch caused by a car key from rare door to engine chamber(across front door). I was extremely scared to be charged enormous figure. However ultimately I was only charged 42.35 Euro by Avis.

Sixt is a monster to me now.Definitely I won't use Sixt anymore.