Hello everyone,

Thank you for all of your input. We are always on the look out for constant customer feedback to improve and adapt our offer!

Just incase here is a recap of the current points system:

You can use your Le Club Accorhotels Points to pay online for all or part of your stay.
The total amount payable, including taxes, must be greater than or equal to the number of points being converted (2,000 points = 40 €).
Reservations for non-cancellable and non-modifiable rates must be paid in part by credit card.
You can use your Le Club Accorhotels points to make bookings on the following websites: accorhotels.com, sofitel.com, pullmanhotels.com, mgallery.com, novotel.com, suitenovotel.com, mercure.com, ibishotel.com, ibisstyles.com, and adagio.com, as well as via the Accor telephone reservation center.
The use of points may not, under any circumstances, give rise to any monetary compensation of any kind, including giving change.
2. How many points do I need to benefit from this advantage?

- You need to have at least 2,000 points when you make the reservation.
- Points are used in multiples of 2,000 points (for example, if you have 4,450 Le Club Accorhotels Points in your account, you can use 4,000 points).
- You can use up to 1,000,000 points per reservation.


We are regularly reviewing our systems and have heard your message! I will transfer this to HQ so that they can take all your input into account! This is a bit of a big change so it may take some time.

Best Regards,

Nathan