till this date i am still seeking compensation from vueling! the latest reply:

Dear Customer,


Thank you for contacting Vueling. In response to your mail, we would like to inform you that in front of factors such as technical problems or air traffic control, the aerial transport is affected and it has a negative impact on our working system, resulting in obligatory schedule changes against our will.

In these cases and according to the Regulations of the European Council the passengers can request the reimbursement of their ticket in case the delay is more than 5 hours if they decide not to accept the alternate flight offered by the company. For this reason, in this case no monetary compensation applies.


Best regards,

Customer Service Department