Originally Posted by
NextTrip
OP quote: I said something like "Wait, don't forget about us" to her to let her know that we still needed to go.
I think this is where the OP set things off. The OP says "something like", which more than likely was a bit more curt than what was posted.
Since the OP was standing BEHIND the wheelchair occupant, that the Operations Agent already figured out was not supposed to be on this particular flight, this wasn't the proper place to be standing. They should have been right by the podium where the Operations Agent collects the boarding passes; like the OP and their son were the next to board.
Agreed that the Operations Agent shouldn't be "condescending". The OP shouldn't either.
Move along...nothing to see here.
<facepalm>
How would the OP know that the wheelchair occupant was not supposed to be on this particular flight?
It's astounding to me how, when posters come here with legitimate issues, discussed in a level, metered tone, some people are quick to jump all over them with their own invented ideas of supposed errors on the OPs part.
Taking this discussion back to the original point, it was certainly easier for everyone when blue sleeves were used. In the short term, it might be a good idea for the ops agents to make an extra effort to ensure all pre-boards are addressed. Long term, perhaps WN should consider some sort of alternate method instead of just an additional piece of white paper that resembles a regular boarding pass. Would using colored stock for the pre-board passes be an option? (One suspects not, but perhaps.)