Originally Posted by
sdsearch
What current Supersaver promotion? What Supersaver rates??? 
Link???
I've been reading the Best Western forum for years, and have been a member of Best Western for years, and yet I've never heard the term "Supersaver" associated with Best Western before.
There is a current Best Western promotion that touts "earn 1,000 bonus points", but it's for every stay booked online. See here:
http://www.bestwestern.com/rewards/o...all&ptype=base
It mentions (thought i'ts not required for the 1,000 bonus points) that you can get up to 20% off, but the promo codes are BEST VALUE or WEB SPECIAL, not Supersaver.
Yes, when I click on the Best Western promotion for the 1,000 bonus points, put in the Kuala Lumpur hotel, the 20% promotional rate shows up as "Super Saver"- here's a screenshot-
I think it's what they call their web special rate. Absolutely no disclosure anywhere, under the rate plan details or the booking confirmation that these rates do not earn points or count towards promotional nights. It was only after numerous follow up emails that the rep, Ben Pinraksa, dug the following out of the internal Best Western system-
I think this is clearly a bait and switch, and I'll be taking my and my companies business (216 employees) away from Best Western in the future.
not so Friendly