My complaint about TA message boards in the censoring of comments on discussion forums, to strike pretty much any negative discussion about a destination, consistent with the OP's comment about
the priority being protecting the potential advertiser's interests. On several of the boards I frequent, any mention of crime, etc. is swept away at an alarming speedy rate.

That said, some of the boards have incredibly helpful regulars who can provide excellent advice.

I agree on the need to take a series of one time poster comments on hotels with a grain of salt. And I wish that some of the managers would calm down with their efforts to
comment on every single review. Many of these sound like form letters and the defensive ones usually hurt more than they help.