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Thread: Ticket / passenger issues due to "title" used in account profile
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Old Sep 29, 2014, 4:54 pm
  #7  
SunLover
 
Join Date: Apr 2003
Programs: UA *G 1MM LT United Club & Global Entry
Posts: 2,756
Originally Posted by rkj2106
I even spoke to a supervisor and she had the same "sorry you are out of luck response"...
It just does not sound right; so my advice would be HUCA (Hang Up/Call Again) in a few days. Don't reference the previous conversation. Call during normal business hours and hope for an experienced CSR. If that does not work PM the UA Insider who monitors this website.


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