Has anyone encountered lounge access problems when redeeming via Alaska ?
Just did an F award of JFK-DXB-SIN. At check-in in JFK, the agent was puzzled why lounge access/invites were not printing. She had to call the JFK EK ticket desk and it took about 30 minutes to sort out for the lounge access - the ticket desk said it was known issue with Alaska EK redemptions. What concerns me is that I return on an F award booked by AS on BKK-DXB-JFK and I don't want to encounter this issue in BKK or DXB. Any advice ? Am I reading correctly that I can book a chauffeur for my ride to BKK from a city hotel on the EK even with an AS award ? Thanks for all the help !