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Thread: DL 295 ATL-NRT Sep 21 returns to ATL after blowing engine
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Old Sep 21, 2014, 4:56 pm
  #12  
xolinlevh
 
Join Date: Jul 2008
Location: MSP
Programs: Delta PM, Marriott Plat, Hertz Pres
Posts: 3,649
Originally Posted by HongKonger
Another thing I forgot to mention: as soon as we touched back down I was on the phone to DL to get protected in other flights. The agent said they could no longer protect people and offered to just rebook me. I would have played phone roulette, but the pilot announced there was another plane being prepared for us so it became unnecessary to try to rebook myself.

Is it true we cannot be protected on other flights in the event of IROPs?
2 weeks ago JFK-NRT, mx issue kept us grounded ~3h for repairs meaning id miss my 2h30 connection window to SIN. Tweeted @DeltaAssist who instantly secured me a spot on a Singapore Air flight that was a couple hours later. Not sure if they have extra powers that the phone agents dont....
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