Originally Posted by
angatol
My concern is that if it really does exist but isn't published, it's not going to do you a great deal of good if, say, BA wash their hands of you after missing a connection.
BA did that to me last year. They caused a misconnection and wouldn't fix it
on the same ticket. They left it to EK (as QF handler in DXB) to sort out. They wouldn't even answer the phone when EK tried to call them.