Originally Posted by DL2SXM

if you call and explain that you wanted the BE set up but your secretary booked you the Domestic F instead and there is no price difference, you might get an agent willing to waive the change fee. Being that your gold, you might have to call a few times before you find that agent. If you first dont succeed, try try again. However, if she booked you the ticket today or yesterday, you have until midnight tonight to cancel it and rebook it.