Originally Posted by
rflor
...Ironically, I have a placeholder res at the River North FI, and an hour after I booked the UIC property...I get an email from the FI general manager asking if there's anything they can do for me leading up to my stay. For being a lowly Gold, that's a rare occurrence for me.
In fairness, my experience at that hotel was from 2006. It sounds as if things have improved significantly.