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Old Sep 1, 2014 | 9:59 am
  #15  
joshua362
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20 Years on Site
 
Join Date: Oct 2001
Programs: LTP, PP
Posts: 9,108
Letter of the law, you are entitled to it no matter how it was resolved for the night. From what I read and gather here, its rarely mentioned or offered by the Front Desk but once mentioned to local Management or Corporate, its granted quite easily.

I personally would have trouble invoking this or the $100 PAG at 2 hotels where I stay frequently, am well known and treated very well but probably would do so anywhere else. Its an inconvenience, hence their guarantee to PLTs.

Do let us know what happens...
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