Originally Posted by
Xialater
Following - I have to call them on Tuesday for my posting that just came through for a stay @ the Melville Marriott - No "Extra Points" as a welcome gift were offered or posted. As I read their T&C, someone owes me points and $100.
Per T&Cs, the request for the $100 guarantee has to be made before you check out. Since you didn't do that, all you'll get is the 500 points when you call.
To the OP: Does your email confirmation show the roll-in shower as confirmed? That would help with getting the guarantee. Re: getting the points credited for your CY, sounds like that's going to have to be a manual follow-up if the ressie is showing as canceled.
Cheers.