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Thread: Platinum Reservation Guarantee Question
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Old Aug 31, 2014 | 8:23 am
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sethb
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Originally Posted by DeltaWings
I tried to check-in to a Courtyard that I have previously stayed at today. They were unable to honor my request for a room with a roll-in shower and they called a Wyndham next door.
Was the roll-in shower a request or a guarantee? If it was only a request, then they were able to honor the reservation.
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