Originally Posted by
jjmoore
I second this... UA's J and F int'l products are vastly different in my eyes. F is extraordinarily quiet and completely segregated from adjacent passengers... in addition, the seat is far more spacious and comfortable for sleeping, which is what I base my opinion on.
Originally Posted by
kapkap46
Well that may be true but only because their J is so far inferior to the J in 2 Cabins!!
Actually I think UA should be the first airline to get rid of F, because it is so bad.
If people are unwilling to pay 2x for F, its because it doesn't offer 2x the value proposition of J.
Airlines are in general pretty bad at serving the premium segment and meeting customer needs. When someone is forking out thousands of dollars for transportation, everything needs to be perfect, and sadly it isn't. It also needs to be available (almost) everywhere the passenger wants to travel - the more routes it is on, the more traffic it generates, and the more sustainable it is.
I can't say that even the likes of EK create an F experience that delivers 100% - poor transfer in DXB, no separate lounges at busy outstations etc. The one for me that has come closest to delivering a truly outstanding F experience is LH on their 747 upper deck - everything from ground services on departure, to the onboard experience (space, comfort, privacy, service, quality) and transfers at FRA (for the most part). And there's a perceptible difference to the C cabin, in every aspect of the experience.