Originally Posted by
shuly
Update: The miles were deducted from my account. There was no notice, of course. I'm now trying to get a person to look into it, but finding a person at Miles and Smiles Customer Service is not an easy task...
Shuly
The same thing just happened to me. 2013 I retro-claimed a flight I flew ALY-IST in October and got it credited,
now in this month's statement I see that it has been deducted..
Please let me know if you manage to solve it, I need to solve mine as well.