Recently stayed here for 2 nights, had a sub-par stay at this property:
Positives:
- room had a nice view
- beach was decent / pier was nice (and not TOO crowded, was still able to find a lounge chair)
- breakfast area had a nice view
Negatives:
- room had a massive leak whenever the shower was used (basically caused a vent in the room to rain down into the inside hallway). Called guest services to fix, they came and "fixed it" in the morning after my first night. It wasn't fixed because the same thing happened in the afternoon after I got back from the beach, called them again, they came to "fix it". Still wasn't fully fixed when I got back from dinner, but the leaking became drops rather than rain.
- poor English besides the reception staff, there's no point in calling housekeeping, as they don't speak English. You have to call reception to get them to translate what you want. Similarly, a number of the staff members don't speak English very well.
- Made the Green choice, but they still came in and made the room. I always put the green choice hanger on the door as soon as I get in (so it wasn't that I put it out too late). Told staff at check out that I made the green choice, they said they would add it. Points still not posted. (will be calling about this later)