<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Blain:
Wow.. I'm surprised you haven't seen one in ORD... Things must have really changed if you haven't... Paul and another lady (sorry, I can't remember her name right now) used to meet all the flights there and have gate information and connection status ready for you...
B</font>
The friendly lady at ORD is probably Janice.