<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by 100,000miler:
His name is Calvin at LHR. Not sure if he is still there?</font>
He's great. He very unexpectedly upgraded me about three years ago when AC agreed to take a load of BA pax that missed their connection.
"Mr LE, I've got a much nicer seat for you if you'd like to follow me."
I recognised him from the "Airport" series that the BBC ran over here (sort of like a day in the life of LHR, ran for a few years following certain employees) and had a sense he was going to give me a better seat.
He was surprised to hear that I had seen him on TV!