FlyerTalk Forums - View Single Post - UA sends a fill-in-the-blank apology letter
Old Aug 5, 2014 | 11:35 am
  #109  
Superguy
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What I don't get is someone would have had to fold that up and put that in an envelope. Don't people pay attention?

I can't tell if there's an ink signature of some sort. If there is, that's even worse.
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