Originally Posted by
zyxlsy
You've got a big party going to IPPUDO in Sydney, or it costs twice much than Singapore
Three people and a whole lot of sake...
but really Australia is that expensive.
Originally Posted by
zyxlsy
Regarding the posting date issue, you are saying even though the posting date listed in the statement is 6/9, it is actually 6/10 by looking at the activities page? I will go back and check it out...
Yes, the PDF of the statement makes it seem like the posting date/exchange rate is 6/9 for those six transactions, but if I look at the activities page online the posting date for all of those transactions is listed as 6/10. If I use the Visa USA exchange rate for 6/10, I'm able to reconcile the transaction down to the cent.
Originally Posted by
zyxlsy
@percysmith: The Chase's online dispute system requires you to input the correct amount for any dispute. Therefore, we were trying to figure out what kind of number we should use.
So the process is the same. I haven't filed a dispute in a long time, so I didn't know if things had changed.
Originally Posted by
percysmith
zxylsy - oh. I'm not aware Chase's system works like that. In HK we file paper forms and I fill in foreign currency that should have been charged (even if the forms ask for HKD).
That way, the bank has no easy claim to pay me off and have to chargeback the issuer and merchant instead. Which is exactly what I want done.
This would be the ideal resolution, but Chase's current process doesn't allow that to happen directly. One outcome if they become too inundated with DCC refund requests is that they could add in an option of "I wasn't offered the option of paying in my local currency." However, for small DCC scalps in absolute terms - I don't know what the threshold is here - they likely issue a courtesy credit to avoid the paperwork. For something like a hotel or expensive meal where the amount is $20 or more, they'd likely like a Reason Code 76 chargeback.