FlyerTalk Forums - View Single Post - Check-In agents determining baggage allowance - Computer or human memory?
Old Jul 27, 2014 | 12:32 pm
  #6  
ernestnywang
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Originally Posted by Guy Betsy
They are allowed 2 pieces at 32kg EACH.

Go to this page : http://www.cathaypacific.com/cx/en_U...allowance.html

Print out and highlight : Piece System – for Central, North and South Americas (See Note 3) and carry it with them so that they can show the check in agent when problems arise.
I'd say check the TKT to be sure. US DOT rule only applies if US is the origin or furthest destination. Brazil's special rule also seems to only applies to journeys to / from Brazil. Without knowing OP's parents entire itinerary, all I can get from the GDS is below. This indicates BKK-HKG-JNB is 30k.

Code:
WQGRU/AJJ/CJJFK/ACX/CD/XHKG/ACX/CDBKK/ACX/CJ/XHKG/ACX/CJJNB-MUSD«
WQ¥1«
PSGR TYPE  ADT - 01  
     CXR RES DATE  FARE BASIS      NVB   NVA    BG  
 SAO  
 NYC JJ  J   27JUL D                     27JUL 02P  
XHKG CX  D   OPEN  D                     27JUL 02P  
 BKK CX  D   OPEN  D                     27JUL 02P  
XHKG CX  J   OPEN  JOW                   27JUL 30K  
 JNB CX  J   OPEN  JOW                   27JUL 30K  
FARE  USD  12423.00    
TAX   USD     36.15BR USD      5.50YC USD    313.80XT  
TOTAL USD  12778.45  
ADT-01  D JOW  
 SAO JJ NYC CX X/HKG CX BKK Q5.80M6960.00CX X/HKG CX JNB Q5.80   
 15M5451.73NUC12423.33END ROE1.00  
XT USD7.00XY USD5.00XA USD5.60AY USD22.50TS USD269.20YR  
XT USD4.50XFJFK4.5  
ATTN*FLIGHT RESTRICTIONS APPLY SEG 1-3  
ATTN*VALIDATING CARRIER - CX
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