Originally Posted by
Guy Betsy
They are allowed 2 pieces at 32kg EACH.
Go to this page :
http://www.cathaypacific.com/cx/en_U...allowance.html
Print out and highlight : Piece System – for Central, North and South Americas (See Note 3) and carry it with them so that they can show the check in agent when problems arise.
I'd say check the TKT to be sure. US DOT rule only applies if US is the origin or furthest destination. Brazil's special rule also seems to only applies to journeys to / from Brazil. Without knowing OP's parents entire itinerary, all I can get from the GDS is below. This indicates BKK-HKG-JNB is 30k.
Code:
WQGRU/AJJ/CJJFK/ACX/CD/XHKG/ACX/CDBKK/ACX/CJ/XHKG/ACX/CJJNB-MUSD«
WQ¥1«
PSGR TYPE ADT - 01
CXR RES DATE FARE BASIS NVB NVA BG
SAO
NYC JJ J 27JUL D 27JUL 02P
XHKG CX D OPEN D 27JUL 02P
BKK CX D OPEN D 27JUL 02P
XHKG CX J OPEN JOW 27JUL 30K
JNB CX J OPEN JOW 27JUL 30K
FARE USD 12423.00
TAX USD 36.15BR USD 5.50YC USD 313.80XT
TOTAL USD 12778.45
ADT-01 D JOW
SAO JJ NYC CX X/HKG CX BKK Q5.80M6960.00CX X/HKG CX JNB Q5.80
15M5451.73NUC12423.33END ROE1.00
XT USD7.00XY USD5.00XA USD5.60AY USD22.50TS USD269.20YR
XT USD4.50XFJFK4.5
ATTN*FLIGHT RESTRICTIONS APPLY SEG 1-3
ATTN*VALIDATING CARRIER - CX