Reisen gets it, and clearly a subject matter expert on this topic. Retaliation for negative feedback is atrocious behavior.
I've done the exact same thing as this father on SWA with my daughter and was not harassed by the gate agent nor any other flyers. This father has been called ....... and ......... in this thread for what? Asking that he and his 2 young kids board in the A group that he had a boarding pass for? Where is the crime? The GA said no, he thinks it's poor service and has every right to express his views. Sheesh.