Originally Posted by
itsMoe
1) ORD-LAS about a week ago. Plane went MX, then missing crew for 3 hours. Everyone boarded, plane went MX again, pax deplaned. Gate switch, plane switch, crew timed out. New crew was delayed. Finally left 4h57m late. Compensation was announced by the captain in-flight, and found an email waiting. 1k got a choice of $100 ecert or 5k miles. Non-MP member next to me got offer of $50 ecert. Overheard MP gold saying they got offered $75 or (unintelligible) miles.
Wow, that's low—I would have expected $200 / 20k miles. I'd push back for more comp.