Originally Posted by
JEFFJAGUAR
I don't get how any credit card terminal can lack a "void" mechanism. Mistakes occur sometimes accidentally sometimes deliberately. Something costs €23.00 and the merchant accidentally slips on the decimal point and enters €2300 and the purchase is authorized whether with dcc or not. You mean to tell me there is no way a merchant can void the transaction to correct the error? Or what in those situations where a merchant pulls the dcc scam without permissin of the scamee and rather than fight it, the scamee decided to pay cash. You mean to tell me in this situation the transaction cannot be voided? Again, I have two words for that and the first word is a synonym for a male cow.
You correct by refunding.
It works perfectly from a local currency point of view.
Also:
- in both Harrods's and GL's cases, the card terminal is tightly integrated into the POS, so corrections can only be done on an item-by-item basis not a slip-by-slip basis; and
- provided Harrods and/or GL is charged interchange on a net basis by their acquirers, they aren't given much incentive to void slips as opposed to charging and refunding them.
Originally Posted by
JEFFJAGUAR
One of the problems with a refund as opposed to a void from my understanding but I could be wrong is that if one is moronic enough to use a credit card with a ftf, the 3% is added to purchases and subtracted from refunds. I don't know if that is still the policy, indeed it was once but if it is, then you lose 6% on the transaction. That is why any payment system must included a provision for voids because errors happen even accidentally.
As the up-himself Global Blue service person in GL Montparnesse told me -
that's an issue for you and your issuer bank