Originally Posted by
zqsn5678
My Langham experience up-to-date has always been positive. I have stayed at Langham Auckland, Sydney, Melbourne, Langham Place HK and Eaton HK. Most properties would have been multiple times.
Voyager amenities has always been consisted, welcome letter/card, newspaper, late check-out (6pm), white wine, fruits, bottled water and often room upgrades.
that’s to be honest, 1865 is great for leisure travellers (single night stay-ers) as the qualification is so easy and the privileges are fairly decent.
My experience with contacting the 1865 and directly with hotels, both via email has always been respond promptly and to my satisfaction.
Appreciate the input
I think many of us would like to know the percentage generally of upgrades you receive and what you receive in the way of upgrades to suites or best rooms
that make this a valuable or a must have program to earn compared to the majors.
For some of us the benefits nor the communication and execution of the Langham program is not working consistently
I was so frustrated and challenged by my experience I am now Gold with Marriott Rewards through the Ritz Carlton Visa and staying in Ritz Carlton
as well as staying in the better Marriott and Autograph properties
The ability to have such an extensive reach of properties and the ability to earn and redeem with reasonable trust and delivery has me not certain I ever wish to deal with Langham
In my own situation I am thankful that I am now lifetime SPG Platinum and Hyatt Gold Passport Diamond and feel I have most of what I need anywhere in the world
without having to beg anyone for my benefits even if its at select isolated properties. Most of the properties I do stay in are seasoned
and know the drill to keep their elites/frequent travelers happy