Originally Posted by
Richard1148
Look at the SkyPass number on your statement to see if it is correct. Although I put my SkyPass number on the cc application, I was issued a new SkyPass number and that was where my miles were deposited. I had to contact KE to merge the accounts.
Thanks, you were absolutely right, I should have known to double check the account number. I also added my skypass number to the cc app, in fact us bank kept saying for a week they had to confirm it before approval, obviously they did not.
I had to email skypass, the phone rep suggested I keep the second number since it was already linked to the credit card. Another wrinkle is I also got biz card, we will see if yet a third number is generated