I bought a First Class ticket A class and used a companion certificate. I can no longer make the trip. I can't find anywhere whether this ticket is refundable. I know I lose the companion cert but I am thinking that any A fare is refundable. Unless the answer is buried in code - I can't find a definitive answer. Would like to know what the rules are before I call. It says it is refundable if purchased at a fully refundable fare. How do I determine that?

Flight Information
Date and Flight Status Class Meals/Others Seat/Cabin
GSO ► ATL THU 04SEP2014 DL 1569
OPEN A 04C
ATL ► SLC THU 04SEP2014 DL 1333
OPEN A D 03A
SLC ► RNO THU 04SEP2014 DL 1399
OPEN A 03C
RNO ► SLC SUN 07SEP2014 DL 1336
OPEN A 03C
SLC ► ATL SUN 07SEP2014 DL 1912
OPEN A L 06C
ATL ► GSO SUN 07SEP2014 DL 2420
OPEN A 03C
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Key of Terms
# - Arrival date different than departure date
** - Check-in required
***- Multiple meals
*S$ - Multiple seats
AR - Arrives
B - Breakfast
C - Bagels / Beverages
D - Dinner
F - Food available for purchase
L - Lunch
LV - Departs
M - Movie
R - Refreshments, complimentary
S - Snack
T - Cold meal
V - Snacks for sale
Billing and Ticketing Information for Xxxxxxxxx
FARE DETAILS: GSO DL X/ATL DL X/SLC DL RNO457.67LA07A0NQ/WNUP DL X/SLC DL X/ATL DL GSO533.95QA14AXNQ/WNUP 4S80.00 USD1071.62END ZP GSOATLSLCRNOSLCATL XF GSO4.5ATL4.5SLC4.5ATL4.5
Fare: 1,071.62 USD
Taxes/Carrier-Imposed Fees: 132.38
Total for Name: 1,204.00 USD
Paid with American Express
Detailed Tax Information
AY 10.00
US 80.38
XF 18.00
ZP 24.00
Total: 132.38


Total
Fare: 1,071.62 USD
Taxes/Carrier-Imposed Fees: 184.38
Total: 1,256.00 USD

NON-REFUNDABLE / CHANGE FEE
When using certain vouchers to purchase tickets, remaining credits may not be refunded. Additional charges and/or credits may apply and are displayed in the sections below.

This ticket is non-refundable unless issued at a fully refundable fare. Any change to your itinerary may require payment of a change fee and increased fare. Failure to appear for any flight without notice to Delta will result in cancellation of your remaining reservation.

All Economy Comfort and Preferred seats are Nonrefundable.

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Air transportation on Delta and the Delta Connection® carriers is subject to Delta's conditions of carriage. They include terms governing for example:
Limits on our liability for personal injury or death of passengers, and for loss, damage of delay of goods and baggage.
Claim restrictions including time periods within which you must file a claim or bring action against us.
Our right to change terms of the contract.
Check-in requirements and other rules established when we may refuse carriage.
Our rights and limits of our liability for delay of failure to perform service, including schedule change, substitution of alternative air carriers or aircraft, and rerouting.
Our policy on overbooking flights, and your rights if we deny you boarding due to an oversold flight.
These terms are incorporated by reference into our contract with you. You may view these conditions of carriage on delta.com, or by requesting a copy from Delta.

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