Originally Posted by
LuisHK
Actually I've no idea how they manage the membership... I last stayed at Langham 3 years ago but I've been receiving mail from time to time telling me that my gateway status is intact for another year - I thought this require stays to maintain?
Maybe they lack members and are trying to retain them by giving away Gateway status?
As discussed, they definitely have a lot of work ahead of them regarding their loyalty program. I'm still holding on to it as it requires very little upkeep (2 stays per membership year) and they do have nice properties in Asia.