Originally Posted by
JBord
100% agreed. There are so many comments I read on FT that complain about the site looking old, having an ugly design, or whatever. It worries me that people think this way, because UA might think that way too. When it comes to an airline website, functionality is 99.5% of the experience and design is 0.5%.
I'll be very frustrated if ANY functionality is lost, and slightly disappointed if no new features are included (or at least fix the broken features today such as the SDC pricing hitch works fine on the app).
Indeed, the number one news site has the most primitive design with no graphics, and has remained unchanged for over 18 years. It has only text lines for the links and typically a few photos among the dozens of text lines. Yet, it is the most visited and effective site on the web.
I like the current UA site's functionality and simplicity. Please keep it the same and just fix the bugs in the programs.