Originally Posted by
fpc552
Yeah, I just saw that, but it doesn't explain this, since I just tried that and it still shows availability for CX889 on 7/17/14 as FS1 for JFK-HKG, but FS0 for JFK-YVR, which is exactly opposite what the AA CSR told me on the phone 4 hours ago, that there was a seat for JFK-YVR, but not for JFK-HKG on that flight.
Was the Agent checking each flight separately? If so, the Award Availability matches what they saw:
Code:
JFK New York John F Kennedy Intl NY US [KJFK]
YVR Vancouver Metro / Intl BC CA = YVR CXH [CYVR]
THU 17 Jul 2014
Carrier Flight From Depart To Arrive A/C St Availability
--------- ------ ---- -------- ---- -------- --- -- -------------
CX 889 JFK 21:55 YVR 00:45 +1 77W 0 FS1 CS3 YS4
CX 899 EWR 01:10 HKG 05:00 +1 77W 0 CS0 YS1
-> CX 838 HKG 16:25 +1 YVR 13:20 +1 77W 0 CS0 YS0
CX 845 JFK 01:30 HKG 05:20 +1 77W 0 FS0 CS0 YS4
-> CX 838 HKG 16:25 +1 YVR 13:20 +1 77W 0 FS/ CS0 YS0
CX 841 JFK 10:00 HKG 14:00 +1 77W 0 FS0 CS0 YS4
-> CX 838 HKG 16:25 +1 YVR 13:20 +1 77W 0 FS/ CS0 YS0
CX 841 JFK 10:00 HKG 14:00 +1 77W 0 FS0 CS0 YS4
-> CX 888 HKG 00:30 +2 YVR 21:25 +1 77W 0 FS0 CS0 YS0
CX 831 JFK 14:50 HKG 18:50 +1 77W 0 FS0 CS0 YS4
-> CX 888 HKG 00:30 +2 YVR 21:25 +1 77W 0 FS0 CS0 YS0
Code:
YVR Vancouver Metro / Intl BC CA = YVR CXH [CYVR]
HKG Hong Kong Chek Lap Kok Intl HK [VHHH]
THU 17 Jul 2014
Carrier Flight From Depart To Arrive A/C St Availability
--------- ------ ---- -------- ---- -------- --- -- -------------
CX 889 YVR 02:00 HKG 06:10 +1 77W 0 FS0 CS0 YS4
CX 837 YVR 15:05 HKG 19:15 +1 77W 0 CS0 YS4
CX 888 YVR 22:50 JFK 07:00 +1 77W 0 FS0 CS0 YS0
-> CX 841 JFK 10:00 +1 HKG 14:00 +2 77W 0 FS0 CS0 YS0
CX 888 YVR 22:50 JFK 07:00 +1 77W 0 FS0 CS0 YS2
-> CX 831 JFK 14:50 +1 HKG 18:50 +2 77W 0 FS0 CS0 YS2
Since the
[Awards/JL-OneWorld] Method shows
F Award Availability
for the Direct flight, it should be bookable by an AADV Agent, but may require a Long-Sell:
http://Help.KVSTool.com/#AgentSaysNo
Code:
JFK New York John F Kennedy Intl NY US [KJFK]
HKG Hong Kong Chek Lap Kok Intl HK [VHHH]
THU 17 Jul 2014
Carrier Flight From Depart To Arrive A/C St Availability
--------- ------ ---- -------- ---- -------- --- -- -------------
CX 899 EWR 01:10 HKG 05:00 +1 77W 0 CS0 YS1
CX 845 JFK 01:30 HKG 05:20 +1 77W 0 FS0 CS0 YS4
CX 841 JFK 10:00 HKG 14:00 +1 77W 0 FS0 CS0 YS4
CX 831 JFK 14:50 HKG 18:50 +1 77W 0 FS0 CS0 YS4
CX 889 JFK 21:55 HKG 06:10 +2 77W 1 FS1 CS0 YS4
CX 889 JFK 21:55 YVR 00:45 +1 77W 0 FS0 CS0 YS4
-> CX 837 YVR 15:05 +1 HKG 19:15 +2 77W 0 FS/ CS0 YS4