Originally Posted by
Often1
DOT rules require that your baggage allowance be printed on your e-ticket receipt. Presumably that shows the free bags. Send that off with your CC dispute and you should see your credit soon enough.
As an aside, it's always worth having a hard copy of your e-ticket receipt. The agent sees what you see on your receipt and that is what will govern your flight. It's also helpful because if you see an error on your e-ticket receipt, e.g., no free bags, you can get that fixed in advance.
After reading your post, I decided to print my e-ticket receipts for my upcoming AA flights. None of the receipts show anything, such as charges or free, about baggage with the exception of the following notice:
BAGGAGE INFORMATION
To enhance security, FAA requirements mandate that customers are allowed one carry-on bag plus one personal item onboard. To learn more about current carry-on baggage allowances including checked bag policies and applicable charges, please visit www.aa.com/baggageinfo.