Originally Posted by
brunes
Because I asked them to do it and I never received it.
Originally Posted by
KENNECTED
You're saying at check-in and/or check-out a property refused to email you a receipt?
No, he/she is not saying that. Re-read what they wrote. They asked, the hotel said they will email, but never followed through with the email. That has happened on occasion to me as well. And yes, it is a pain.
The other two hotel chains I use, Hilton and Hyatt, both allow for easy online retrieval of stay receipts. Starwood should seriously look into addressing this.