Originally Posted by
brunes
Because I asked them to do it and I never received it.
It's ridiculous that this thread has been around for 6 years now and still no progress. This is definitely going to weigh into the next time I need to decide between a Starwood and a Hilton. My time is valuable to me and I don't like to spend it on the phone.
You're saying at check-in and/or check-out a property refused to email you a receipt? Every property I've been to has been able to execute this with no problem.
What is the property?