Originally Posted by
KENNECTED
Why don't you tell them at check in you want the follio emailed? In light of no functionality, this is how it's done.
Whenever you check into a Starwood property, just inform the agent you want the folio emailed upon check out.
Because I asked them to do it and I never received it.
It's ridiculous that this thread has been around for 6 years now and still no progress. This is definitely going to weigh into the next time I need to decide between a Starwood and a Hilton. My time is valuable to me and I don't like to spend it on the phone.