FlyerTalk Forums - View Single Post - Denied boarding because didn't have Visa for China, though only connecting there.
Old Jun 18, 2014 | 10:03 am
  #126  
Kacee
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Originally Posted by fastair
Didn't someone recently say at the BoD meeting something along the lines of "UA agents weren't adequately trained"?
They did ineed But how hard is it to read Timatic? Or to call someone who knows what they're doing? (Those are rhetorical questions, btw.)

This is more of an attitude problem than a training issue.
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