Originally Posted by
techblr
Just curious to know. So your HKG-LHR flight was delayed by a bit and because of that your missed your LHR - final destination flight? Looks like your transit times were really less..
When you got off at LHR - wasn't someone from CX/BA waiting at the gate to help you transit faster? may be they knew you wouldn't make it and did not bother coming
Good luck with your compensation..No harm in trying
I was met at LHR by airport ground staff which handed me an express transit folder, which was of no use to me until I got to T5 (landed at T3). Tried and failed to use it to get ahead in the transit bus line...
All my flights were purchased together on the same itinitary, and it was over an hour delayed, but in hindsight it was a short connection time.